Iron Bell
Privacy Policy
What we collect, why we collect it, and what we do with it.
IronBell ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020 and its Information Privacy Principles. This policy explains what we collect, why, how we use it, and your rights.
What we collect
We may collect personal information including:
- Name, email address, phone number, and business details
- Project requirements, content, and materials you provide for your website
- Website usage information such as IP address, browser type, and device information collected automatically when you visit our website
- Communications between you and us
Why we collect it
We collect and use your personal information to:
- Provide web design and development services
- Communicate with you about projects, quotes, and support
- Respond to enquiries and provide customer service
- Meet legal and tax obligations
We only collect information for these lawful purposes connected to our business.
Cookies and tracking
Our website may use cookies and similar technologies to understand how visitors use the site and to improve your experience. You can disable cookies through your browser settings, though some features may not work as intended.
Sharing your information
We do not sell your personal information. We may share it with:
- Third-party service providers who help us operate (e.g. hosting, analytics)
- Government agencies or others where required by law
Where we use overseas providers, we take reasonable steps to ensure your information is protected to a comparable standard.
Storage and security
We store your information securely and take reasonable steps to protect it from loss, misuse, unauthorised access, or disclosure. We keep personal information only as long as needed for the purposes above or as required by law.
Your rights
Under the Privacy Act 2020 you have the right to:
- Request access to the personal information we hold about you
- Request correction of information that is inaccurate
To make a request, contact us using the details below. We will respond within 20 working days.
Privacy breaches
If a privacy breach occurs that is likely to cause serious harm, we will notify affected individuals and the Office of the Privacy Commissioner as required by law.
Contact us
For any privacy questions, requests, or complaints, contact us:
See also our Terms of Trade.
